FAQs

You are welcome to take any class. For reformer, try our L.I.T. (Light Intensity Training) first, especially if you are new to reformer Pilates. For the hot room, we recommend Everything Nice first, especially if you are new to infrared heat.

Yes. Our classes suit all fitness levels and no previous experience is required. We do recommend Reformer L.I.T. as your first reformer class.

Reformer classes are 50 minutes and hot room classes are 60 minutes, unless otherwise specified.

Comfortable clothes you feel good in. We can give you the best form and alignment corrections when you are wearing tighter clothing. Grip socks that cover the whole bottom of the foot are required for all reformer classes, and are available to buy in the studio. Hot room classes need a yoga mat.

Arrive 10–15 minutes early for your first few classes. That gives you time to check in, meet your instructor and get a tour of the equipment.

If you have chronic back pain, are returning from an injury or are pregnant, we recommend a one-to-one session with a physiotherapist before attending a group class. Always tell your instructor before class starts.

No. Packages and memberships are non-transferable and cannot be shared.

We recommend attending 3–4 classes a week to see and feel results quickly. We do have clients who attend classes every day.

San Pedro Reformer: free parking in our Ralphs shopping center lot. San Pedro Hot Room: free parking in our Vons shopping center lot. Redondo Beach: limited free street parking on Palos Verdes Blvd, plus a free subterranean structure under the building accessed through the alley. Torrance: free street parking on Sartori Ave and a free structure across the street — add 10 minutes in Old Town Torrance, and note Sartori Ave closes every 4th Sunday for the Antique Faire (dates at torranceantiquefaire.com).

Our workouts are generally appropriate for ages 15 and up, and you must be 16 or older to attend a class unaccompanied. Private sessions can be arranged for younger children with an athletic background and good body awareness; a special waiver applies.

You can attend our dynamic group Pilates classes up until you are 15 weeks along. After that, because of the dynamic style of training, you can no longer attend group classes. Always notify the instructor at each class — anything you tell us is kept confidential, and modifications for pregnancy are delivered with the utmost discretion. A doctor’s approval is required for high-risk pregnancies.

For reformer classes, grip socks that cover the whole bottom of the foot are required — you can buy them in the studio if you do not have a pair. For hot room classes, bring a yoga mat, a towel and water. Everything else is set up and waiting for you.

Come with a yoga mat, a towel and plenty of water — you will sweat. Arrive at least 10 minutes early to check in, get settled and start acclimating to the heat, because the studio doors are locked at the start of class. During class, take breaks whenever you need them and listen to your body. Afterwards, give yourself time to cool down and keep drinking water.

San Pedro Reformer: free parking in our Ralphs shopping center lot. San Pedro Hot Room: free parking in our Vons shopping center lot. Redondo Beach: limited free street parking on Palos Verdes Blvd, plus a free subterranean structure under the building accessed through the alley. Torrance: free street parking on Sartori Ave and a free structure across the street — add 10 minutes in Old Town Torrance, and note Sartori Ave closes every 4th Sunday for the Antique Faire (dates at torranceantiquefaire.com).

Yes. Our booking system requires each client to have their own account with a valid credit card on file, and a valid class credit or membership before reserving a spot.

No. We do not accept cash for class packages or paid-in-full memberships — the studio does not keep change on hand — and we cannot accept cash or cheque for monthly membership subscriptions. Card payments incur a processing fee.

Create an account, choose a package or membership, then select your studio to view the schedule and reserve your spot. Remember we have a 12-hour cancellation policy — cancel online if you can no longer attend.

All class packages and memberships are non-refundable and non-transferable.

Email us at info@fitculturepilates.com and we will sort it out.

New clients arriving more than 5 minutes late will not be able to join, for your safety and to avoid disturbing the class. Existing reformer clients: arriving more than 5 minutes late means your spot may have been offered to someone waiting. Hot room classes have no late entry at all — the doors are locked at the start of class.

We have a 12-hour cancellation policy. Cancel at least 12 hours before class starts and the credit returns to your account with no penalty. A class cancelled less than 12 hours before start time is a Late Cancel: class-pass holders forfeit the credit, and Unlimited members are charged a $15 fee plus processing. A class booked but not attended is a No Show: class-pass holders lose the credit, and Unlimited members are charged $20 plus processing.

Log into your account, either on the studio schedule page or by clicking My Account at the bottom of our website. Select Schedule to view your upcoming reservations, then select Cancel next to the class you wish to cancel. If you have trouble cancelling a reservation, email us at info@fitculturepilates.com.

More than 12 hours before start time, yes — cancel the class you are in and book the new time. Same-day or last-minute swaps are still subject to the cancellation policy.

If a class is full, choose Join Waitlist on the booking schedule. You need a valid class credit or membership to join. The waitlist runs until 12 hours before class, and when a spot opens you are added automatically and notified by email or text. Once added, the reservation is confirmed and subject to the 12-hour cancellation policy. If you are waitlisted for a morning class you may be added in the middle of the night — remove yourself beforehand if you do not want that.

Log into your account, either on the studio schedule page or by clicking My Account at the bottom of our website. Select Schedule to view your upcoming class and waitlist reservations, then select Cancel next to the waitlist reservation you wish to cancel. If you have trouble cancelling a reservation, email us at info@fitculturepilates.com.